Can a patient ever show up at the doctor’s office with too much information?
A doctor’s essay about medical “Googlers” — patients who research their symptoms, illness and doctors on the Web before seeking treatment — suggests they can. The report, which appeared in Time magazine, was written by Dr. Scott Haig, an assistant clinical professor of orthopedic surgery at Columbia University College of Physicians and Surgeons. He begins with a description of a patient he calls Susan, who seems to be clicking on a keyboard as she speaks to him on the phone. “I knew she was Googling me,'’ he writes.
Dr. Haig’s disdain for her information-seeking ways becomes quickly evident. He describes the woman’s child, whom she brings to the office, as “a little monster'’ and notes that the woman soon “launched into me with a barrage of excruciatingly well-informed questions.'’ Every doctor knows patients like this, he writes, calling them “brainsuckers.'’
Thursday, November 22, 2007
Information Asymmetry reversed
A Doctor’s Disdain for Medical ‘Googlers’;